Shipping & Returns

Shipping: 

  • $12.50 flat rate postage on orders under $250
  • Free postage on orders over $250 

The above prices do not include bulky items. The postage for these items will be calculated at the check-out.

We aim to dispatch as quickly as possible and most orders are sent within 24 hours of being placed (excluding weekends and public holidays). However, please allow 3 - 7 days for delivery after your order has been placed.

Tracking:

Once your order has been processed we will email you a tracking number. You can then track your order with Australia Post.

Express Shipping:

  • $25
  • $40 - Bulky Item

If an order is sent directly from a supplier we cannot guarantee express shipping and will be in contact with you.

If you are in the express post area, orders that are sent express are usually overnight delivery once dispatched. Our postcode is Southport, 4215.

For an international shipping quote please email: [email protected]

Returns:

We understand that it is nice to have peace of mind when shopping online. We aim to make returns as simple, easy and quick as possible for you. No questions asked! 

Please return your item(s) within 30 days of receiving your order. Unfortunately, after 30 days we are unable to offer a refund or exchange.

Goods need to be unused, in their original condition and you will be responsible for the return postage costs.

To return an item:

1: Securely pack your item(s)

2: Include a copy of your invoice and/or proof of purchase

3: Provide the reason for the return

4: Send to:

Hurley Burley Toys
Shop 2, Brickworks Annex
19 Warehouse Rd
Southport, Queensland, 4215
Australia

If you receive an item that is damaged or incorrect please contact us on 07 55310013 or [email protected] We will work with you to find a solution.