Shipping

We recommend sending your Christmas parcels as early as possible, and by the cut-off dates below, to help us get them there in time for Christmas Day. Australia Post will deliver items sent after these dates as quickly as we can, but they may not arrive until after Christmas.

We offer seamless delivery within Australia, New Zealand, The United States and the The United Kingdom and can provide quotes for international shipping outside of these regions upon request. Explore shipping options below. 

Australia:

• $11.95 flat rate postage on orders under $200
  
• Free postage on orders over $200

New Zealand:

• $25 AUD flat rate on all orders

United States: 

• $45 AUD flat rate on all orders

United Kingdom:

• $45 AUD flat rate on all orders 

Regular shipping (Australia): 

Regular and express parcels are sent with Australia Post, however, sometimes we use a courier for larger items.

We aim to dispatch our orders as quickly as possible. Orders are aimed to be sent out the same or next business day (excluding weekends and public holidays). Please allow 3 - 10 business days for delivery after your order has been placed.

To save you postage costs and wait times, some of our larger items are drop-shipped direct from the supplier. When items are drop-shipped, the estimated shipping time and dispatch dates will differ slightly from our usual delivery service.

Tracking:

Once your order has been processed you will receive a tracking number to track your order via Australia Post.

Express shipping (Australia): 

• $22.95

If an order is sent directly from a supplier, we cannot provide express shipping and will be in touch to discuss your options.

Currently, we only offer express shipping to the current Australian states (NSW, Qld,SA,Vic,Tas,Act) If you require express post to Western Australia,Northern territory or New Zealand please email info@hurleyburleytoys.com.au with your Postcode and the item you wish to purchase and a quote can be organised for you!

International:

International orders are sent with Australia Post Express and the estimated shipping time is 7-20 business days. All parcels must be signed for. 

Due to restrictions we are unfortunately unable to ship Grimm's, Ostheimer and Grapat out of Australia. Other products may not be able to ship internationally due to their weight and dimensions. 

Please note that all customs charges and taxes (including VAT) are the responsibility of the receiver. We are unable to refund shipping fees if the parcel is unclaimed and returned to the sender.  

Breakages during transit:

We pack your toys tight and right to avoid any damages. However, if something has broken during transit, please get in touch right away and we will get it sorted!

Reusing Packaging:

Our products are sent using boxes and packaging that are reused from our suppliers, allowing us to reduce our carbon footprint and minimize the amount of packaging waste.